To request a appointment online directly use the links below:
This does not guarantee the date or time your requesting. This is based on the availability our shops have.
Once you make appts with us via phone, text or email, you will receive a text confirmation message from us with the details of your appointment.
All pets must be in good general health and have a good temperament to receive grooming services. Dogs and cats must be a minimum of 4 months old to receive grooming services. Senior pets over the age of 12 years will be accepted on a case by case basis for grooming services and grooming services may be limited depending on the frailty of the pet. The owner of a senior pet that is determined to be especially frail must remain close to the shop for immediate pick up during the grooming process so that the pet can be taken home immediately after the services have completed. If a senior dog needs to be held up by an additional employee during the grooming process, a Handling Fee will be added to the total cost of grooming. We cannot accept any pregnant pets or females in heat.
The owner of dogs that are destructive will be held liable for all damages caused to our grooming banks and tubs and any injury that the dog may inflict upon itself while engaging in destructive behaviors. This policy is applied to any and all destructive dogs regardless of the reason for the destruction. That is, whether the dog has separation anxiety, fear of loud dryers, or any phobia or generalized escape behavior. Although we allow dogs with these problems to be groomed at our facility, clients must agree to this policy and leave them at the grooming salon at their own risk.
We cannot accept pets that are aggressive with people. Grooming is an invasive and hands-on service that requires us to work closely with the pets. If your pet acts aggressively towards a person to a degree that the staff feels unsafe handling the pet or removing the pet from the grooming bank, the grooming services will be cancelled and the pet must be picked up immediately. If the groomer is able to perform all requested grooming services on your pet with the assistance of a second employee, a Handling Fee will be added to the total cost of the grooming appointment. If your pet bites or attempts to bite the groomer or other member of staff that may participate in handling, your pet will immediately be returned to the grooming bank and the remaining services will not be completed. You will be contacted immediately and required to pick up your pet as soon as possible. All completed services must be paid for at the time of pick-up. If the pet is determined to be too aggressive to receive grooming services, the pet will not be allowed to return for future grooming appointments.
In order to maintain a safe, comfortable environment, we require all pets to be current on their rabies vaccinations and recommend waiting at least 48 hours after receiving the vaccine before coming in for an appointment. Puppies and kittens under the age of 4 months will not be able to receive services in the salon. Please bring proof of the rabies vaccination with you on your first visit and any time you have your pet’s vaccinations updated. Spoiled Petz Grooming Salons and the Veterinary Public Health Department recommend that all dogs who are frequently exposed including but not limited to travel, competitions, boarding, grooming, and group play activities be vaccinated.
LENGTH OF SERVICE/STAY
The type of service requested determines the length of stay. Bathing typically requires no more than 2.5 hours and haircut appointments, no more than 3.5-4.5 hours. Our policy is to have all pets on their way home within 30 minutes of service completion due to limited space and the comfort of the animals. Please let us know in advance should you need special arrangements. If your dog urinates or defecates in the grooming bank while waiting to be picked-up and requires a second bath, the dog will receive another bath at the owner’s expense. If you pick up your pet after closing time, you will be charged a dollar for every minute after closing time that you are late.
For the safety of all pets, we do not allow owners to wait inside our Professional Grooming area.
IF YOUR PET SHOULD BITE A PERSON
If your pet should bite a member of staff or another animal, a bite report will be filed with Washoe County and your pet will be quarantined in accordance with state and local laws. You will be called immediately and the pet will remain in its grooming bank until pick up.
CANCELLATION | NO-SHOW POLICY
Please provide a minimum 24-hr cancellation notice. Like any service industry we appreciate ample time to fill your appointment should you be unable to make it. We have limited availability, especially during peak service times such as on the weekends,spring, summer and holidays. If you are running late to your pet’s scheduled appointment, please call us to inform us that you are on your way, as your appointment timeslot will only be held for a maximum of 15 minutes. Depending on groomer availability, if you arrive later than 15 minutes for your scheduled appointment time you may have your appointment rescheduled or your service downgraded. Please understand that when you are late it affects our ability to provide timely service for other clients that day.
A grooming reservation cannot be made unless your pet is current on their rabies vaccination and grooming services will not be performed until a Grooming release form is filled out at the time of your drop off for your grooming appointment.
Spoiled Petz Grooming Salons
Our professional groomers are ready to pamper your pooch. From basic haircuts to nail clipping to luxury shampoo and conditioning treatments, we offer a full range of pet spa and grooming services that will have your dog looking marvelous, from head to paw.
Spoiled Petz Grooming Salons always provides:
Play hard, Bark Loud!
Spoiled Petz has been family owned and operated since 2010 with our 1st location in Truckee, Ca, formally known as Scraps Pet Store & Grooming. In 2016 we opened our 2nd location in Reno, Nv.
2017 we opened our most recent location in NW Reno.
We offer superior dog grooming services. We specialize in holistic and all-natural pet grooming products. We also use essential oils to help with giving our shop a nice and calming aroma. Come see what all the bark is about!
At Spoiled Petz we strive to be different than any other grooming shop. We pride ourselves in doing what's best for your pet at all times. It's safety, comfort before vanity. Some dogs have special needs and we are here to make sure that comes 1st. Some dogs aren't special needs and the grooming process is simple and faster. Whichever your pet is we are here to make sure they are spoiled and taken care of.
Prices vary depending on the breed, condition of the hair, frequency of grooming, etc. A la Carte ~ nail trimming is $15, teeth brushing $15, oil treatments start at $15.
Our services include:
– Nail Trimming
– Ear Cleaning
– Anal Glands Expression (request only)
Baths all the same minus haircut
We only use high quality products to achieve a nice, healthy coat in all our customers.We offer flea baths with a more organic flea treatment.
Ask for a quote today! Appointments are necessary most of the time. We get booked very often, specially during the weekends, holidays and summers.
(Sorry, we don’t take aggressive pets.)
We offer a loyalty program. After your 10th groom your 11th you get a free upgraded “Works Package”
That includes: Deep conditioning moisturizer, teeth brushing, bandana and cologne 💕♥️
Because we love what we do and love our furry customers! We don't just hire any groomer. We have only the best of the best at Spoiled Petz Salons.
Come on in and meet our crew. We enjoy meeting our paw parents and are here to answer any questions you may have.
Best groomer ever! Was introduced to Spoiled Petz at the the Hounds and Heels event for the Humane Society and the owner came across as extremely knowledgeable. We bring our 12 year old miniature poodle and will bring our Goldendoodle once he is fully vaccinated in another month. I highly recommend them!
Great groomer! My two large dogs look great and even smell great days after their appointment. Spent years going to Petco, now we've switched and I'm glad we did. I also appreciate the owner's being very cautious about dog flu and preventing its sprea
Took my 3 month old Goldendoodle here for his first groom. He came out super fluffy and smelling great! He didn't seem scared when I picked him up either. Will be back!
So far, this is the best grooming experience I have had with any of my pets through the years.
The owner and staff are caring, prompt and relaxed.
My dogs come out beautiful and happy!
Thank you for being so good and professional at what you do!!
Yes, your dog will probably have to be in a kennel at some point because we do not let dogs from different families mingle. We will do our best to keep your dog out of the kennel as much as we possibly can.
We offer a shedless service that involves special shampoo and conditioner that helps loosen up the dead undercoat so that we can then blow and brush it out. This service does not eliminate shedding, but it will help greatly reduce the amount of shedding when done on a regular schedule.
We recommend bringing your puppy in for our Puppy's First Groom around 12 weeks of age. This will help us get your puppy used to grooming, so that we can make grooming a positive experience.
No, we do not use tranquilizers, and we do not groom dogs that have been sedated at all without seeing a prescription from your vet and checking with the vet to be sure it is safe to groom the dog while it is on said sedatives.
Your dog will only be muzzled if needs be for nail trims. we will never muzzle in bath tub or cage area. If you know that your dog will need a muzzle for certain things, please let us know.
Most pets get groomed on a 6-week schedule.
We love our customers, so feel free to visit during normal business hours.
11448 Deerfield Dr Suite C-1
Truckee, Ca 96161 (530) 582-5044
3999 South Mccarran Blvd
Reno, Nv 89502 (775) 440-1559
2005 Sierra Highlands #121
Reno, Nv 89523 (775) 683-9099
Monday - Sunday 10am- until last dog is Complete
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